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LibQUAL+™ Survey Results

The UTSA Library would like to send a big THANK YOU! to everyone who participated in the LibQUAL+™ survey in October/November 2006. We received outstanding feedback about the library and are using your input in our plans for future development!

Key Points:

• UTSA Library had 2,307 respondents
  • 1,437 Undergraduate Students
  • 326 Graduate Students
  • 243 Faculty
  • 256 Staff
  • 45 Library Staff
• 987 comments were received from participants
• 39.61% of respondents use resources on library premises weekly
• 37.48% of respondents use library resources through a web page weekly
• The overall results show that:
  • Faculty, undergraduate students, and graduate students are most satisfied with library "employees who instill confidence in users"
  • Staff members are most satisfied with "community space for group learning and group study"
  • Graduate students, undergraduate students, and staff are least satisfied with "library space that inspires study and learning"
  • Faculty are least satisfied with "print and/or electronic journal collections I require for my work"
  • Undergraduate students commented most on Library as Place and Affect of Services
  • Graduate students commented most on Information Control and Library as Place
  • Faculty commented most on Information Control (specifically library collections)

See how UTSA Library is responding to the LibQUAL+™ survey results!

• UTSA Library Community Survey Report (PDF format; 103 KB)
• Comments organized by category according to the UTSA Library Community Survey Report (Excel format; 549 KB)
• Comments organized by user group and discipline (Excel format; 461 KB)

Take a look at UTSA Library's LibQUAL+™ survey results!

• The Official LibQUAL+™ Results Notebook (PDF format; 549 KB)

*In order to read and print the PDF document, you may need to download and install the free Acrobat Reader.