William Glenn

Head of Reference Services

Public Services

Subject Specialist for


William oversees UTSA Libraries online reference services, as well as in-person reference assistance provided at the Information Desk in the John Peace Library.  Through the Reference Services team, he provides training in customer service and research assistance for Public Services staff members. He also serves as a member of the Web Presence Team and the Discovery Team.

William has an M.L.I.S. in Library and Information Science from the University of Texas at Austin, and a B.A. in Mass Media Communications and English Literature from Western State College of Colorado.