From March 17 to April 11, UTSA students, faculty, and staff are encouraged to participate in the biannual LibQUAL+ survey, offering an opportunity to share valuable feedback on the UTSA Libraries' services. This survey is a vital tool that helps the Libraries assess and improve their offerings, foster a positive organizational culture, and promote resources that best serve the university community.
Prizes for Participants
As an added incentive, students who complete the survey will have a chance to win exciting tech gear, such as:
- Nintendo Switch Lite
- Apple Watch SE
- AirPods 4
- iPad 10th Generation
- Echo Dot.
Faculty participants will also have the opportunity to win prizes this year.
Why Your Feedback Matters
Survey responses are crucial in shaping the future of UTSA Libraries. Insights from previous surveys led to significant improvements, including more quiet study spaces, enhanced Wi-Fi, a reservation system for group study rooms, and the renovation of the John Peace Library’s third floor, which now features 80 new windows to create a brighter, more welcoming environment. The Libraries use this feedback to continually refine services and ensure they meet the needs of the UTSA community.
How to Participate
A random selection of 19,000 students will receive the survey via email. However, all students are invited to participate. Those who don't receive the survey by email can still take part by visiting one of the designated survey stations at the John Peace and Downtown Libraries. On-site digital devices will be available to complete the survey. All responses remain anonymous.
Survey Goal and Outreach
UTSA Libraries aims to collect feedback from at least 10% of the university community, targeting 3,000 respondents—an increase of 565 from the 2019 survey. To reach this goal, the Libraries will implement various outreach efforts, including email campaigns, tabling events, Canvas links, prizes, and social media.
About LibQUAL+
The LibQUAL+ survey, developed by the Association of Research Libraries (ARL), is used by over 125 leading public research libraries to assess library users' perceptions in three key areas: Affect of Service, Information Control, and Library as Place. Survey data will be collected and analyzed by June 2025 to guide future improvements and initiatives.