Online Services and FAQs

Support for virtual
teaching & learning

The UTSA Libraries provide 24X7 access to electronic resources, including journals, e-books, streaming media, statistics and data, and much more.

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UTSA
Coronavirus Updates

Get the latest information regarding campus closures and more.

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Due to the ongoing nature of the situation, these policies are subject to change.

UTSA Databases and Research Guides

The UTSA Libraries provide access to hundreds of online databases with journals containing peer-reviewed articles and research, often with full-text PDFs and instant download capabilities. Also find e-books, statistics and data, business information, standards, streaming media, and more. Use your abc123 to access from home. Also, check out our convenient research guides for the best resources and research strategies in a subject-specific area. And our online tutorials will help you get started on any project.

For more details, view our guide for off-campus access to electronic resources

Find your librarian and meet virtually

We are here to help during online instruction! Our friendly and resourceful librarians use their in-depth knowledge and expertise to assist with general and subject-specific research. Schedule a virtual meeting using our convenient scheduling tool. Simply click the calendar icon beside the subject librarian you are seeking and book a time.

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Request online instruction

Attention faculty: Contact your librarian to schedule a synchronous or asynchronous library instruction for your online course via Zoom. An instruction session may be recorded and viewed at later date for your convenience.

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Get It For Me | Interlibrary Loan

Get It For Me will continue purchasing electronic articles and book chapters via document delivery when available.

We encourage users with borrowed Interlibrary Loan items to hold onto those until the Libraries reopen. We will waive fines for overdue materials.

Borrowing both physical and electronic items from lending libraries is not available since many libraries are closed or offer only limited services

Chat with the Blue Crew!

Need help with resources? Have a citation question? Ask us! You can chat with a librarian from the convenience of your home. Our UTSA Libraries Blue Crew is here and ready to help. Use our chat service at the bottom of your screen.

Chat hours:
  • Monday-Thursday: 9 a.m. - 11 p.m.
  • Friday:  9 a.m. - 5 p.m.
  • Saturday:  11 a.m. - 7 p.m.
  • Sunday: 12 p.m. - 10 p.m.

Special Collections

Special Collections librarians and archivists can provide virtual consultations about our nationally recognized, unique research materials documenting the diverse histories and development of San Antonio and South Texas

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FAQs

Students: When available, UTSA Libraries will provide online versions of textbooks for reserves. Students should use Get it for Me to request access to necessary reading materials.

In response to the COVID-19 outbreak, multiple textbook publishers have temporarily opened access to e-textbooks on two digital learning platforms, Redshelf and VitalSource. You will need to create a free account using your abc123@my.utsa.edu email on each platform. To check if your e-textbook is available, search by title or ISBN.  You may borrow up to 7 e-textbooks at a time.
Note: Temporary access to these resources will remain available until May 25, 2020.

Redshelf

To add a no-cost eBook to your My Shelf while logged into RedShelf:

1. Go to https://www.about.redshelf.com/redshelfresponds
2. Scroll down and click "Access Free eBooks."
3. Search for the book. If found, click "View Details."
4. Click "Add to My Shelf," and you will be redirected to your My Shelf.
5. Select "Start Reading!"

VitalSource

To get free access you MUST leave the home page and go to the “My Bookshelf” section of the site. You can then use their search box or their “Explore” feature to locate books from participating publishers. Do NOT use search from the home page as it will take you to a payment page.

Faculty: All faculty are encouraged to submit requests using the Course Reserves request form.

UTSA Librarians can assist faculty in locating comparable Open Educational Resources. We can also identify potential ebook matches for current courses in the library's ebook collections. We strongly recommend our faculty work with subject librarians to provide necessary reading materials to our students.

Because campus buildings are currently closed, access to physical reserves are limited and some requests may not be fulfilled.