Online Services and FAQs

Support for virtual
teaching & learning

The UTSA Libraries provide 24X7 access to electronic resources, including journals, e-books, streaming media, statistics and data, and much more.

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UTSA
Coronavirus Updates

Get the latest information regarding campus closures and more.

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Due to the ongoing nature of the situation, these policies are subject to change.

UTSA Libraries are here to help during online instruction by providing access to a vast collection of digital resources and quality reference services via chat, email, and telephone. Librarians are also offering virtual consultations and instruction.

Chat with the Blue Crew!

Need help with resources? Have a citation question? Ask us! You can chat with a librarian from the convenience of your home. Our UTSA Libraries Blue Crew is here and ready to help. Use our chat service at the bottom of your screen.

Chat hours:
  • Monday-Thursday: 9 a.m. - 11 p.m.
  • Friday:  9 a.m. - 5 p.m.
  • Saturday:  12 p.m. - 4 p.m.
  • Sunday: 12 p.m. - 9 p.m.

UTSA Databases and Research Guides

The UTSA Libraries provide access to hundreds of online databases with journals containing peer-reviewed articles and research, often with full-text PDFs and instant download capabilities. Also find e-books, statistics and data, business information, standards, streaming media, and more. Use your abc123 to access from home. Also, check out our convenient research guides for the best resources and research strategies in a subject-specific area. And our online tutorials will help you get started on any project.

For more details, view our guide for off-campus access to electronic resources

Find your librarian and meet virtually

We are here to help during online instruction! Our friendly and resourceful librarians use their in-depth knowledge and expertise to assist with general and subject-specific research. Schedule a virtual meeting using our convenient scheduling tool. Simply click the calendar icon beside the subject librarian you are seeking and book a time.

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Request online instruction

Attention faculty: Contact your librarian to schedule a synchronous or asynchronous library instruction for your online course via Zoom. An instruction session may be recorded and viewed at later date for your convenience.

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Special Collections

Special Collections librarians and archivists can provide virtual consultations about our nationally recognized, unique research materials documenting the diverse histories and development of San Antonio and South Texas

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Streaming Media

UTSA Libraries provide access to numerous streaming video and audio collections that can be used in class or linked to Blackboard, including educational videos, popular films, documentaries, tutorials, case studies, lab demonstrations, and expert interviews. Options include content from the humanities, social sciences, sciences, business, architecture, education, philosophy, and many more! For a full list of offerings, visit libguides.utsa.edu/streaming. For more on linking streaming content to Blackboard, view the UTSA Libraries tutorial. We encourage faculty to submit course reserves requests for streaming media using the course reserves request form.

FAQs

For the health and safety of the university community, we are unable to circulate print course reserves during the Fall 2020 semester.
 
Students: When available, we will purchase e-textbooks for reserves. Students should use Get it for Me to request access to necessary reading materials. Due to copyright law, we are unable to scan an entire textbook.

Faculty: All faculty are encouraged to submit requests using the Course Reserves request form.

UTSA Librarians can assist faculty in locating comparable Open Educational Resources. We can also identify potential ebook matches for current courses in the library's ebook collections. We strongly recommend our faculty work with subject librarians to provide necessary reading materials to our students.