Everything you need to know about checking and paying fines for overdue or lost/damaged items.
Check Your Account for Fines
Pay Your Fine
Fines can be paid at the JPL and Downtown Library Front Desks. You have several payment options:
- Personal check
- Money order
- myUTSA ID card swipe
- Guest Card
You can also pay fines at UTSA's Fiscal Services offices, which are located on the first floor of JPL on Main Campus, and in the Frio Street Building on the Downtown Campus.
Appeal a Library Fine
If you wish to appeal a library fine, you should first discuss the charge with the Front Desk supervisor at the library where the item was checked-out. If no resolution is found, you may submit an appeal by completing our appeal form.
Written appeals should be as detailed as possible and include:
- Date, approximate time and location to which you returned the materials, or
- Date, approximate time, location at which you paid the fine in question, and note whether you paid by card, check or voucher.
- Your reason for appeal
Your appeal will be reviewed by the Fines Appeal Panel. You will receive an email notifying you of the outcome of your appeal within five business days in most cases.