How To Check And Pay Your Fines

Everything you need to know about checking and paying fines for overdue or lost/damaged items.

Check Your Account for Fines

To see if you have any fines, log in to your account. Any fines will be listed on your account home page.

Pay Your Fine

Fines can be paid at the JPL and Downtown Library Front Desks. You have several payment options:

  • Personal check
  • Money order
  • myUTSA ID card swipe
  • Guest Card

You can also pay fines at UTSA's Fiscal Services offices, which are located on the first floor of JPL on Main Campus, and in the Frio Street Building on the Downtown Campus.

Appeal a Library Fine

If you wish to appeal a library fine, you should first discuss the charge with the Front Desk supervisor at the library where the item was checked-out. If no resolution is found, you may submit an appeal by completing our appeal form.  

An appeal based solely on inability to pay or disagreement with the fine structure will not be considered. Once the decision has been made, it is final.

Written appeals should be as detailed as possible and include:

  • Date, approximate time and location to which you returned the materials, or
  • Date, approximate time, location at which you paid the fine in question, and note whether you paid by card, check or voucher.
  • Your reason for appeal

Your appeal will be reviewed by the Fines Appeal Panel. You will receive an email notifying you of the outcome of your appeal within five business days in most cases.