Order Types and Formats
We offer multiple service formats to accommodate different needs: PDFs for high-quality reference use, JPEGs optimized for web display, and TIFFs for professional publication.
| Type | Service Format |
| Bound Volumes (Rare Books) | PDF: 300 DPI |
| JPEG: 350 – 500 DPI 24-bit RGB | |
| TIFF: 600 DPI 48-bit RGB | |
| Oversize (Materials larger than 8.5 x 14 inches, such as newspapers, maps, blueprints) | PDF: 300 DPI |
| JPEG: 350 – 500 DPI 24-bit RGB | |
| TIFF: 600 DPI 48-bit RGB | |
| Unbound documents | PDF: 300 DPI |
| JPEG: 350 – 500 DPI 24-bit RGB | |
| TIFF: 600 DPI 48-bit RGB | |
| Photographs (Reflective) (4x5 and larger) | JPEG: 350 – 500 DPI 24-bit RGB |
| TIFF: 600 DPI 48-bit RGB | |
| Photographs (Transparencies) (4x5 – 8x10) | JPEG: 350 – 600 DPI 24-bit RGB |
| TIFF: 600 - 1200 DPI 48-bit RGB | |
| Photographs (Transparencies and Slides) (35mm – 120mm) | JPEG: 350 – 600 DPI 24-bit RGB |
| TIFF: 1200 - 2400 DPI 48-bit RGB | |
| Audio (On-site) | WAV: 96k 24bit |
| Visual (On-site) | MKV: FFV1 Video Codec, 24-bit PCM Audio |
Note: A higher DPI can be requested with a fee of $35 per item requested at a resolution higher than noted in this table.
Fees
Fees are subject to change without notice. Fees are waived for active UTSA students, faculty, staff or other UTSA departments.
| Service Format | Preservation Fee |
| 1 – 24 Pages: Free | |
| 25 – 99 Pages: $0.25 per page | |
| 100 + Pages: $1.20 per page | |
| JPEG | $25 per image |
| TIFF | $35 per image |
| WAV | $30 flat fee per item* $15 fee for every additional hour of footage past 1 hour**^ |
| MKV | $30 flat fee per item* $15 fee for every additional hour of footage past 1 hour**^ |
| Flat fee for a rush order is $35. |
*Flat fee includes baking time and 1 hour of footage
**Entire contents of items must be digitized. No partial digitization of materials.
^Rush orders not accepted for this format
Master Files in Long-Term Preservation
Audiovisual materials posted to our Digital Collection site are .mp4 access copies of the videos. Most of our master copies for audiovisual materials are not held locally and are stored in our long-term preservation storage through Chronopolis.
Retrieving master copies from our long-term preservation storage may incur additional fees and longer delivery times. If you are interested in getting a master copy of audiovisual materials available online, please contact us.